Privacy Notice

Queen's College, London, including Queen's College Preparatory School ("Queen's", "we", "our" or "us"), is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Notice explains how we collect, use and protect personal information when you visit our website, submit an enquiry, register for an event or otherwise interact with us online.

This policy applies to all visitors to the Queen's College, London website.

Who we are

Queen's College, London is the data controller for the personal information collected through this website.

Our website provides information about both Queen's College, London and Queen's College Preparatory School and allows prospective families, current parents, alumnae, staff applicants and visitors to contact us.

Information we collect

Depending on how you use our website, we may collect the following information:

Information you provide

This may include:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Your child's name and year group (where relevant)
  • Information provided in enquiry or registration forms
  • Event bookings
  • Employment enquiries
  • Any other information you choose to provide to us.

Information collected automatically

When you visit our website, we may automatically collect technical information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Approximate geographic location (such as your city or region).

This information helps us understand how our website is used, improve performance and maintain security.

How we use your information

We use personal information to:

  • respond to enquiries;
  • process admissions enquiries and applications;
  • manage bookings for Open Events and other school events;
  • communicate with prospective and current families;
  • respond to employment enquiries and applications;
  • send information you have requested;
  • improve our website and online services;
  • maintain the security of our website;
  • comply with legal and regulatory obligations.

We will only use your personal information for the purposes for which it was collected or where we have another lawful reason for doing so.

Our lawful basis for processing

Under UK data protection law, we process personal information using one or more of the following lawful bases:

  • Legitimate Interests – to operate and improve our website, respond to enquiries, protect our systems and communicate with prospective families.
  • Contract – where processing is necessary before entering into, or performing, a contract with you.
  • Legal Obligation – where we are required to comply with legal or regulatory requirements.
  • Consent – where you have given us permission, for example to receive marketing communications or to accept optional cookies.

Marketing communications

If you choose to receive updates from Queen's, we may contact you by email with news, events and other information that may be of interest.

You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Cookies

Our website uses cookies to help it function effectively and to improve your experience.

Cookies may include:

Necessary Cookies

These are essential for the operation of the website and cannot be switched off.

Analytics Cookies

These help us understand how visitors use our website so that we can improve its performance and usability.

Marketing Cookies

Where applicable, these help us measure the effectiveness of our communications and advertising.

You can manage your cookie preferences at any time using our cookie settings.

Form submissions

When you submit a form through our website, we may automatically collect technical information including your IP address and an approximate geographic location (for example, your city or region).

We use this information to:

  • help detect fraudulent or malicious activity;
  • protect the security of our website;
  • diagnose technical issues.

This information is processed under our legitimate interests and is not used to identify your precise location or for marketing purposes.

Sharing your information

We do not sell your personal information.

We may share your information with carefully selected third-party service providers who help us operate our website and deliver our services. These may include providers of:

  • website hosting;
  • customer relationship management (CRM) systems;
  • event booking platforms;
  • payment processing;
  • website analytics;
  • IT support.

We may also disclose information where required by law or where necessary to protect the rights, safety or property of Queen's College, London or others.

International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection legislation so that your information remains protected.

How long we keep your information

We only retain personal information for as long as necessary for the purposes for which it was collected and to meet legal, safeguarding, regulatory and operational requirements.

Retention periods vary depending on the nature of the information and applicable legal obligations.

Keeping your information secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Although we work hard to protect your information, no method of transmitting data over the internet can be guaranteed to be completely secure.

Links to other websites

Our website may contain links to external websites.

This Privacy Policy applies only to the Queen's College, London website. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies.

Your rights

Under UK data protection legislation, you have the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request erasure of your personal information in certain circumstances;
  • request restriction of processing;
  • object to certain types of processing;
  • request the transfer of your information where applicable;
  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our practices or our website.

The latest version will always be published on this page together with the date of the most recent update.

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Queen's College, London

43–49 Harley Street

London W1G 8BT

Email: queens@qcl.org.uk

Telephone: 020 7291 7000

If you are unhappy with the way we have handled your personal information, we would encourage you to contact us first so that we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

Website Terms of Use

Disclaimer

We take reasonable care to ensure that the information published on this website is accurate and up to date. However, we cannot guarantee that all content is free from errors or omissions.

The information on this website is provided for general guidance only and should not be relied upon as professional advice.

Queen's College, London accepts no liability for any loss arising from reliance on information published on this website, except where liability cannot lawfully be excluded.

Copyright

Unless otherwise stated, all content on this website, including text, photographs, graphics, logos and downloadable materials, is the property of Queen's College, London or is used with permission.

You may download or print material for your own personal, non-commercial use.

No other reproduction, distribution or republication is permitted without our prior written permission.

External links

This website may include links to third-party websites for your convenience.

Queen's College, London is not responsible for the content, security or privacy practices of external websites.

Governing law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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